BIG R Show Panel to Explore How Proper Failure Analysis Can Enhance Product Quality & Customer Satisfaction

September 8, 2009


CHANTILLY, VIRGINIA  – Every engine rebuild starts with a problem with the engine’s performance or an obvious component failure. Determining the cause of the problem can go a long way toward building a quality product and solidifying your relationship with the customer.

APRA’s Heavy Duty Remanufacturing Group has assembled a panel of experts that have spent many years analyzing engine problems to discuss how and why failures occur and what to look for to ensure the problems have been corrected. As an added draw for heavy duty engine rebuilders, APRA has designated a part of the show floor at the 2009 International Big R Show to engines. This section is being co-sponsored by Engine Builder Magazine.

Bob Galyen, President of Tawas, Inc, in Noblesville, Indiana, will moderate the panel. Bob is an electrical system and hybrid drive systems expert and is a member partner of the Richard C. Lugar Center for Renewable Energy. Tawas laboratories have analyzed product failures for many OEM’s and major component manufacturers.

Steve Scott, Technical Service Manager for IPD, a manufacturer and distributor of heavy duty diesel and natural gas engine parts for Caterpillar and Detroit Diesel engines, will bring his extensive experience in real world engine problems to the discussion. His company will be exhibiting in the Engine Section of the BIG R Show.

Steve Matthiesen, Vice President of Sales and Marketing for SuperFlow Corporation, will discuss the role of proper dynamometer testing in preventing engine problems. Steve has a wealth of experience. An SAE member, Steve has received many awards for developing exports including the recent Governor’s Award for Excellence in Exporting by the State of Colorado. SuperFlow will be exhibiting in the Powertrain Expo with all of their test equipment on display.

The Heavy Duty Engine Failure Analysis panel discussion will be held on Monday, November 2nd, 9:05 am - 10:05 am and is free to all BIG R Show attendees. There will be ample time for questions and answers and attendees will have the opportunity to network with peers in benchmarking their efforts in this area. For complete details on the International BIG R Show at The Riviera Hotel in Las Vegas, Nevada, please visit www.BIGRShow.com or call 703-968-2772.